Returns & Exchanges

At Prime Vape, we want you to be completely satisfied with your premium apparel purchase. If your item isn't the perfect fit, you can return or exchange any unworn fashion items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all clothing tags and labels remain attached and intact.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal and attach it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing